Privacy notice
This notice explains what personal information Ringwise collects, why, and what your rights are under the Protection of Personal Information Act (POPIA). We keep it short because we collect very little.
Who we are
Ringwise is a web design studio in South Africa, run by Liam Birch, who is also our Information Officer. You can contact us about privacy at hello@ringwise.co.za.
What we collect
- When you request a preview or quote: your name, business name, phone or WhatsApp number, current website and the package you're interested in. The form on this site opens your own email app with these details filled in. Nothing is stored on our website; we receive the email you choose to send.
- When you email, call or WhatsApp us: whatever you choose to share, such as photos, logos or details about your business.
- When you visit the site: our host, Cloudflare, processes technical information such as your IP address and browser type to deliver the site and protect it from attacks. We use Cloudflare Web Analytics to count visits. It doesn't use cookies and doesn't identify you.
This website doesn't use cookies, advertising trackers or social media pixels.
Why we use it
We use your details only to prepare your free preview, reply to you, quote, and deliver and support the services you sign up for. Giving us your details is voluntary, but we need a way to contact you to respond.
We won't send you marketing messages unless you've agreed to receive them, and you can opt out at any time.
Who we share it with
We never sell your information. We only share it with service providers we need to run the business, such as our email provider and our website host (Cloudflare). Some of these providers store data outside South Africa. We only use providers that protect personal information to a standard comparable to POPIA.
How long we keep it
If you don't go ahead with a project, we delete your enquiry within 12 months. If you become a client, we keep your records for as long as we work together, and afterwards for as long as the law requires (for example, tax records are kept for five years).
How we protect it
We keep your information in secure accounts protected by strong passwords and two-factor authentication, and only use it for the purposes above.
Your rights
You can ask us to tell you what information we hold about you, to correct it, or to delete it, and you can object to us using it. Email hello@ringwise.co.za and we'll respond within 30 days.
If you're unhappy with how we've handled your information, you can complain to the Information Regulator (opens in a new tab).